How do you pick-up customers from the Airport
We offer 2 SeaTac Airport pick-up options:
Curb Side |
The driver will pick you up at the curb side (outside of the baggage claim area and underneath the same airlines signboard that you arrived on). It takes only a phone calls and no waiting time:
1. Please call (206) 434-7851 as soon as your plane lands.
2. When you collect your luggage call us at the same number and our driver will meet you promptly.
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Airline Baggage Claim
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| The "meet and greet" is a great way to be welcomed by our company in Seattle. The driver will arrive at baggage claim holding a sign with the client's name. There is an additional charge for this service - $20. |
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| When will you charge my credit card?
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| We do not charge your credit card until the day of the reservation. Pre-payments can be arranged by phone. |
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| Will I be charged for waiting time? |
| No, there is no charge for waiting time on the airport service. We monitor all our customers flight status in case of delays or any early arrivals. |
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| What is your cancellation policy? |
Cancellation Policy:
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| Please cancel your reservation no less than 12 hours prior to pickup time by e-mail or 6 hours by phone to avoid being charged. |
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| What is your service guarantee? |
| Once receiving a reservation confirmation from us your ride is guarantee to be waiting for you upon arrival. Online reservations must be made no less than 2 hours in advance of a pick-up time. |
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| Why do you charge round trip in-advance for 'Cruise Ship' transfers? |
| We charge our cruise ship passengers in advance because that gives us an assurance where the same customer will not be using a different transportation company. |
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| What are your hourly rates? |
Hourly rates for any occasion with 2 hours minimum:
$50 - Town Car and $65 - SUV |
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| Does your rate include the driver's gratuity? |
| No, our rates are a flat company rate and do not include the standard 20% gratuity for a driver. |
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| Are your rates per person or per car? |
| Yes, our rates are per car. The rate does not change based on the number of passengers for a town car. |
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